Welcome to my world of insurance, where a lifelong passion meets a commitment to helping you protect what matters most.

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779 423 4578

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Rockford, Illinois

About Us


About Us


Experience the difference:

In the world of insurance, you've got choices: the tried-and-true path of traditional insurance or the dynamic, personalized approach of independent insurance agents. Picture traditional insurance as a well-worn highway, reliable but often rigid. It's like a pre-set menu at a restaurant – you get what's offered, no more, no less. On the other hand, independent insurance agents are the culinary artisans of the insurance world. They craft policies as unique as fingerprints, tailored precisely to your needs and preferences. It's like having a personal chef who creates a gourmet meal just for you. With traditional insurance, you might feel like a cog in a machine. But with independent agents, you're the star of the show, and your insurance is a bespoke suit, not an off-the-rack outfit. So, when it comes to safeguarding your future, do you want the predictable or the personalized? The choice is yours, and the difference is delectable.

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About Me

Welcome to my world of insurance, where a lifelong passion meets a commitment to helping you protect what matters most. I'm Susan Hines, and my journey in the insurance industry started right at my father's side in his independent insurance agency during high school. Those early days were the foundation of my deep understanding of the insurance landscape and a genuine love for assisting clients with their insurance needs.

While I initially pursued a career in Mechanical Engineering, I ultimately found my true calling in the insurance world. I hold a BA in Natural Health from Clayton College of Natural Health and integrate my expertise into my everyday life. When I'm not immersed in the insurance realm, you'll find me indulging in my love for nature, animals, and games. I'm also an art enthusiast and an avid traveler with a green thumb for gardening. Canoeing and kayaking are my escapes into serenity, while intellectual conversations, nature walks, meditation, and yoga fuel my spirit.

Exploring the connections between modern physics and mysticism fascinates me, and I embrace change, celebrating the beauty of every season. Rain, sunshine, rainbows, the first snowfall, and the moonlight all hold a special place in my heart. I cherish meaningful conversations, the warmth of friendship, and the power of a heartfelt hug. In this journey called life, my prayers are for peace, and I firmly believe that LOVE is the driving force of evolution.

Now, let's embark on this insurance journey together, where protecting your dreams and aspirations is not just my job; it's my heartfelt commitment.

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